New Hire Onboarding Journey Map | Josh Stringer

Preboarding

Offer → Day 1

Day 1

Orientation

Week 1

Foundation

Weeks 2-4

Role Training

Days 30-60

Application

Days 60-90

Independence

Journey

Touchpoints

Welcome email & package

Equipment setup

Manager intro call

Day 1 logistics

HR paperwork

Company overview

Team introductions

Workspace setup

Systems training

Compliance modules

Buddy assignment

1:1 with manager

Role specific training

Shadowing sessions

Practice exercises

Weekly checkins

First real projects

Feedback loops

Skill assessments

Cross team exposure

Full workload

90 day review

Goal setting

Development plan

Emotions

😊 Excited but anxious

😅 Overwhelmed, eager

🤔 Uncertain, learning

💪 Growing confidence

🎯 Focused, contributing

🚀 Confident, autonomous

Pain Points

Radio silence after offer

No clear Day 1 plan

Equipment not ready

Information overload

No one expecting them

Hours of paperwork

Sink or swim mentality

Unclear expectations

No system access

Training disconnected

No practice time

Manager too busy

Thrown into deep end

No feedback given

Mistakes punished

No review conducted

Unclear career path

Still asking basics

L&D Fixes

Automated drip campaign

Preboarding checklist

Day 1 agenda sent

Structured schedule

Welcome experience

Digital paperwork

Learning path in LMS

Buddy program

Manager toolkit

Blended learning

Scenario practice

Checkin cadence

Graduated complexity

Coaching sessions

Peer learning

Formal 90 day review

IDP creation

Alumni connection

Metrics

Offer accept % No-show rate

Day 1 NPS Setup complete

Compliance done System access

Cert completion Assessment scores

Quality scores Task completion

Time to productivity 90 day retention