Five years in L&D. Government, healthcare, SaaS. I've seen the same problems everywhere.
Content requests pile up faster than you can build. Nobody can prove training actually works. The LMS is a graveyard. Onboarding takes forever and people still don't know what they're doing.
I fix these things. By working closely with stakeholders, not dropping shiny tools and disappearing.
At Pearl Interactive Network, I ran L&D for a 1,000+ person org with a lean team. The math didn't work with traditional methods. So I built content pipelines using AI instead. Research, drafts, assessments, images. AI handled the repetitive stuff. My team handled what matters: strategy, quality, stakeholder alignment.
Production time dropped 75%. We got ahead of the backlog instead of drowning in it.
But here's the thing. The AI is just the accelerant. What makes it work is knowing what good training looks like. I've redesigned onboarding that cut ramp time 30%. Built compliance programs that pass audits. Scaled LMS operations from zero to 500+ learners.
AI makes me faster. Experience makes me effective.